Restoration Services’s water damage restoration experts know that the key to minimizing damage from water is simple: remove and extract unwanted water as quickly as possible! Whether from a broken water pipe, a roof leak or flash flooding, water remains one of the more difficult substances to prevent from damaging your property and possessions. Our water and flood damage technicians will remove water from your property as quickly as possible to minimize further damage.

Quick removal of non-contaminated water is vital to reducing permanent damage to floors, walls, cabinets, fixtures and personal possessions. Once water is properly removed, we can assess the damage to both the structure and its contents and formulate a plan to get your home back to normal with minimal down time.

Since you never know when water damage will occur, our Michigan water damage restoration experts will provide service to your home 24 hours a day, 7 days a week — to minimize further damage and save floors, walls, cabinets and trim from clean water emergencies. 

Our technicians can handle any water damage restoration problem, including:
  • Sump Pump Overflows
  • Flooding
  • Ice Dams
  • Toilet Overflows
  • Dishwasher Leaks
  • Broken Pipes
  • Sewage Remediation
  • Roof Leaks

Assessing the Water Damage

Immediately following water damage to your home, the contents and structure must be inspected to devise a plan for restoration. During this time it is important to determine the category of the water source, so certain cautions may be taken to reduce cross contamination from the affected to unaffected areas. Identifying which of the three types of water are present in your home will help determine the severity of a water loss and help prevent health risks:

  • Clean Water: This describes water that most often has no contaminates or harmful impurities, usually from broken pipes, overflows from sinks or bathtubs and roofleaks.

  • Grey Water: This describes water thatcontains some contamination and can cause illness, usually from washing machine or sump pump overflows and dishwasher leaks.

  • Black Water: This describes water that contains contamination that may cause serious illness, usually from sewer backups, sprinkler line breaks, toilet overflows and floodwater.

  • The Drying Process

    In many water damage situations, the contents of your home must be moved to make way for emergency procedures, with careful attention taken to avoid further damage. Water damaged contents will be documented and assessed as soon as reasonably practical.

    Deconstruction of building materials will depend on the category of water loss. Our object is to be more aggressive with drying first before the more destructive process of removal. Only items damaged beyond repair should be deemed unsalvageable.
    In many cases, water extraction from your carpet and underlying pad may be necessary. Did you know that one square foot of carpet and pad can hold up to one gallon of water? Deep-water extraction may be needed to speed up drying process. Evaporation is obtained by strategically placing high velocity commercial air-movers to remove water from walls and flooring.  Dehumidification takes that water out of the air using commercial dehumidifiers that remove up to 30 gallons of water each day. This process usually takes no more than three days. 

    In most cases, drying time will vary depending on the class of water damage:
    • Class 1: Water only affected part of the room and there is little or no wicking up into drywall.
    • Class 2: Carpet and Pad is saturated.  The water wicked up the walls less than 24 inches.
    • Class 3: Carpet and Pad is saturated.  The water wicked up the walls more than 24 inches.
    • Class 4: Specialty drying - When water is bound behind, above, or below tight areas.  Including but not limited to:  under cabinets, inside a soffit, below a shower stall, or in a crawl space.

    Every drying situation is unique and deserves special attention. Restoration Services’s water damage specialists use a state-of-the-art scientific process called Psychometry to dry the affected areas. This proven process involves testing humidity, moisture content and strategic placement of advanced drying equipment. When the water damage restoration in your home has been completed, we will provide you with a written guarantee that your structure is dry!

    For more information about water damage restoration and how the Grand Rapids and Traverse City restoration specialists at Restoration Services can help restore your home, contact us here or call us directly at 616.951.7015 in Grand Rapids or 231.218.8706 in Traverse City.